Julie Alexander from Culture Incorporated shares with us in The Real Estate Training Community how you can improve the culture in your office.

One of the earliest studies from more than twenty years ago was by John Kotter and James Heskett who discovered that companies that focused on their culture:

Increased revenues 4 times faster

Increased stock prices 12 times faster

Built profits 750% higher

Grew net income by 700%

Doubled customer satisfaction

Some of the key takeaways

You have a culture whether you like it or not

Culture is created by people and their daily actions and interactions

It all starts with you!

Consistency is paramount

Make your vision and values visible to everyone

Immerse your team

Hire, fire and performance – manage on your values

Ultimately, you may need to remove anyone who remains culturally neutral or culturally negative

Remember culture takes 5 days to destroy,  90 days to rebuild

Elevate your feedback to values demonstrated, not the job done

People who think, grow.

Julie within The Real Estate Training Community,  has also provided some unbeatable resources that allow you to determine EXACTLY how you can communicate with your staff effectively, as well as a questionnaire to determine how you rate in culture.